Your privacy is important to Infinite Wealth Australia. We are committed to ensuring the confidentiality and security of your personal information.
1 Collecting personal information
We only collect personal information that is reasonably necessary for our business functions and activities.
1.1 What is personal information?
Personal information is information that identifies you as an individual or from which your identity can be reasonably identified.
The types of personal information we may collect include:
- your name;
- your address;
- your email address;
- your telephone or fax number;
- your date of birth;
- your driver’s licence number;
- your passport number;
- your bank account details;
- your credit card details;
- your financial information (including records of your assets and liabilities);
- your employment details (including via pay slips and other income documents); and
- other information of a personal nature that you disclose during communications with us or our client managers, whether in person, over the telephone, via email or in writing.
1.2 What is the purpose for collecting personal information?
In respect of clients, we collect your personal information for the purpose of providing you with quality products and services in relation to the creation and implementation of your Strategic Wealth Plan. This may include using your personal information to design your financial strategy, provide services in relation to property management, assess your financial situation, respond to any requests you may have, notify you of our products and services, comply with recordkeeping requirements, carry out administrative tasks or verify your identity.
In respect of other persons we collect personal information from, including contractors and job applicants, we collect that information for the purpose of operating and managing our day-to-day business, particularly in respect of our contractual or business relationship with you.
If we do not collect your personal information, we may not be able to do these things. For example, in respect of clients, we may not be able to introduce you to service providers, communicate with you or deal with your enquiries.
In respect of other persons we collect information from, including contractors and job applicants, we may not be able to communicate with and manage our relationships with you.
1.3 How do we collect personal information?
We can only collect personal information about you by a lawful and fair means. There are several ways that we may collect your personal information, which are set out below:
(a) Directly from you
If it is reasonable and practical to do so, we will collect your personal information directly from you. We may do this when we meet you in person, such as when you complete a form or contract. But we may also collect your personal information directly from you in other ways, including when:
- we have a conversation with you over the telephone;
- you send an email or letter to us;
- you complete an online form or application form; or
- you enter a competition with us.
If it is unreasonable or impracticable to collect your personal information directly from you, we may collect it from third parties. This may include collecting your personal information from third parties such as our service providers (for example, client managers), referrers, financial institutions, the Australian Taxation Office or our related companies.
(c) From our website
If you are using one of our websites, you will browse anonymously unless you have completed an online application form or as set out in this section.
Information collected in this way is not capable of personally identifying you.
If you have provided us with personal information by completing an application form online and we have identified you, we may be able to link your identity to your previous anonymous browsing history and collect information about your possible future use of our websites, irrespective of how you access our sites (e.g. by clicking a link in an advertisement or from a third party website). In addition, we may combine that information about your use of our website with certain other online and offline information we have about you in order to tailor your online experience and provide you with further information.
If you would prefer not to be identified in this way or would prefer us not to collect anonymous cookie information about you at all, you can delete the cookies and reconfigure the cookie preferences on your internet browser.
2 How we use and disclose your personal information
2.1 Using and disclosing personal information
We only hold, use and disclose personal information about you for the purposes outlined in section 1.2, or for related purposes which might be reasonably expected, unless we otherwise obtain your consent.
For instance, with respect to clients, we collect, hold, use and disclose your personal information to design and implement your financial strategy, verify your identity and other details, manage our products and services, manage our relationship with you, protect our lawful interests and deal with your enquiries and concerns.
To do this, we may disclose your personal information to related companies or third pa